Yes, we provide ongoing support to ensure that our clients are satisfied with the services provided. This includes troubleshooting, maintenance, and other support services as required. Support period varies from project to project. Contact us with your requirements for more information.

We stand behind the quality of our services and offer guarantees and warranties on certain services. Please contact us for more information.

Yes, we periodically offer discounts and promotions for our services. Be sure to follow us on social media and sign up for our newsletter to stay up-to-date on any current offers. You can also  check our Promotions page or contact us directly for more information.

Different services require different pricing models that can justify and help our clients make an informed decision before choosing our services. Some of our services are charged on per hour basis, some depend on the project, some are offered in packages while some have a fixed rate. Check out our Price Guide.

Banyan Tree Brandvisers does not charge to discuss your project on an exploratory basis. We believe in collaboration and the initial consultation is the first step in our effort to get to know you well. A professional consultation will follow to determine the specifics of what you need, and we will discuss pricing for your project at that time.

We charge only for the work we do. The payment schedule that we provide to our clients is based on the work carried out by the company and so leaves little scope for refunds. The Client may choose to terminate a project. Please visit: Service Policies for further details.

Unlike many companies that bind you by requiring you to pay a significant amount before the start of the project, our payment structure is aligned to your project progress. We provide a time-lined payment structure before the start of your project.

We accept various forms of payment, including credit cards, cheques, UPI and online payment methods. Payment terms are outlined in our service agreement. In order to help India strengthen her efforts of becoming a cashless economy, we request our clients to desist from making payments in cash.

We accept payments in Indian Rupees (INR).

You can provide feedback or make a complaint by contacting us through our website or by phone. We take all feedback and complaints seriously and will address them promptly.

We take all customer complaints seriously and have a process in place to address and resolve them in a timely and effective manner. Our clients can expect a response to their queries or complaints within 24 working hours.

To get started on a project, please contact us through our website or give us a call. We will schedule an initial consultation to discuss your needs and objectives, and provide a detailed estimate for the project.